Review Guidelines

Reviews on Just Piste are useful because they are honest and first-hand. These guidelines explain what we expect and how a review is handled.

What we expect

• You visited. Write about a trip you actually took, not somewhere you have only read about.
• No incentives. We do not pay for reviews and do not accept a review written in exchange for a discount, a free stay or any other benefit — the UK's Digital Markets, Competition and Consumers Act treats an incentivised review that hides the incentive as a fake review, and so do we.
• No personal data about anyone else. Do not name a member of staff, another guest, or include a phone number, email address or booking reference.
• Your own words. Copy-pasted marketing text, or a review written by someone else, will not be published.

The exact submission limits — how many reviews you may leave in a day, and the shortest and longest a review may be — are shown below, read live from the same settings the submission form enforces.

Moderation and removal

Every review is checked before it goes live, against the bands above, and against the same rules for every submission. A review that is not clearly incentivised, abusive or off-topic and that carries a moderate risk score is checked by a person rather than published automatically. You can ask for your own review to be removed at any time — see Contact — and we act on a well-founded report from anyone else about a specific review, such as a claim it names a real person inappropriately or was not left by a genuine visitor.